J.R P.

Commented on Connecting Two Shopify Stores to One Workspace: A...·Posted inProduct Support

So the client ended up just starting two different plans and sorted it out that way. Thank you! However, he accidentally paid for an annual plan of Standard on one of the stores, instead of monthly Basic. Is there a way to work out a partial refund and get him into the Basic - Monthly plan?

Posted in Product Support·

J.R P.

Connecting Two Shopify Stores to One Workspace: A Solution Guide

Hi Noah G. or whoever can help A client with two separate Shopify stores subscribed to the Standard plan and would like to connect his two stores under this one workspace. It's saying that billing is done through Shopify (Brand A). So whenever I try to integrate Shopify (Brand B) to this Standard workspace, I get this message. What's the solution here?

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J.R P.

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