Troubleshooting Upcart App Integration Issues with Replo

Hey guys has anyone had issues integrating their Upcart App with Replo my dev has tried everything and the app is not triggering.

11 comments

Pylon
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Hey there! Andres here from the Replo support team! Please, check this article about slide out carts, https://support.replo.app/articles/1751369392-slide-out-carts
Keenan B.
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We tried your guys suggestion but this still didn’t work
Pylon
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Hmmm I see. From Cristian's message, this is happening due to the configuration of the Upsell app, please contact their support to check if you need any extra code in your run js interaction.
Keenan B.
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Its weird because my dev saw an article saying replo could do this
Pylon
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Hmmm what article did you saw? We do provide the code snippets for the default configurations, as listed on the article I sent you. But, if there're customizations the app provider or the theme developer are the ones that should provide you with that code.
Keenan B.
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Not sure it was my dev
Keenan B.
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Dumb question how do I contact the theme developer?
Pylon
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If you do not have a hired theme developer, you could contact the theme support or shopify support as well. As well as the app provider support (Upsell)
Steve S.
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Keenan B. if you provide the code you're using to do this and myshopify store here, the community might be able to help? Another question is does the code you're using execute a cart update/slide-out when fired from a non-Replo page in the JS console? That is kinda the litmus test for if the code has any chance of working, because if it doest work on a non-Replo page, it generally won't work on a Replo page
Keenan B.
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Hey fellas fixed now. It was an app on my client store that was causing the issue. We uninstalled it and fixed the issue 🙏🏽
Steve S.
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Classic! Yeah random app integrations are a struggle sometimes

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