Noah G.

Hey robin! We’ll need a lot more info here to help debug. Can you start a thread with our support team? If you can’t access the app, you can email support@replo.app or start a chat from support.replo.app

cool. start a support thread and our team can help get more info from you there 👍

what's the email on your account btw? once you start a support chat we can follow up there to make sure it gets resolved

email support@replo.app, or https://support.replo.app/ has the same chat

i would recommend starting a support chat if you haven't

have you started a support chat? that's the best way to go about this. We'll need way more information - what pages are slow to load, screencasts of the slow loading, etc

we're working on a fix for this, should be out soon (hopefully)

I think the reason support hasn't been responsive is that you followed up on the same account and billing thread, and that team doesn't work 24/7. I went ahead and moved the support ticket, so should be much more responsive now

got it

what's your account email? I'll make sure I follow up here, support should be responsive about this