Replo Account Login Issue After Shopify Billing Migration

I asked Replo live chat support to adjust to Shopify billing for one of my stores the other day so we can upgrade our plan and get some pages published. Sounds like they migrated us to Shopify billing but there is this issue when I login now to my account. Can someone from Replo help with this? Not getting much responsiveness from live chat and would love to get this sorted out so we can upgrade and get some pages launched https://drive.google.com/file/d/118dL9dDtRJzx6NDllwjJfeWftkczhCTo/view?usp=sharing