Replo Subscribe & Save Issues on Shopify: Need Help!

Sacha B. · 2025-07-23 14:37:09.493036+00

Hi everyone, I’m using Replo to build my product pages on Shopify, and I’ve recently implemented the “Subscribe & Save” component. I’m running into two issues and would love your help: 1. The price displayed in the “Subscribe & Save” section is identical to the “One-time purchase” price, even though there is a discount applied through ReCharge. I’m not using the ReCharge native widget, but rather the Replo “Subscribe and Save” component. The discount doesn’t seem to be reflected correctly. 2. I’m unable to display the “compare at price” on the product page, even though it’s set up correctly in Shopify and linked with the dynamic data in Replo. Has anyone experienced the same problems or found a solution? Thanks in advance for your help!

Replo Subscribe & Save Issues on Shopify: Need Help! | Reploverse

13 comments

· Sorted by Oldest

Liam
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For the first one, when you select variant price on the S&S dynamic price, is 'apply selling plan discount' selected like below?
Loading attachments
Liam
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Second one I will let Replo support advise on 🙂
Sacha B.
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Hi Liam, thank you I managed to do it 🙂 However I have another question: how do you make the subscribe & save option selected by default as soon as the product page loads?
👌1
Liam
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When you select the overarching product section, in config on the right, setting default selling plan should do it
Loading attachments
Liam
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(auto select product variant > choose the variant you want pre selected > choose the selling plan you want pre selected)
Sacha B.
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Thank you. I don't have the same screen as you: there is no option for selecting a default product variant
Sacha B.
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Loading attachments
Liam
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Hmm haven't seen that before, usually if there are multiple variants it lets you select the default variant. If you mention it in support chat they should be able to advise as they will have access to your editor to see how it is set up
Carissa Cui
APP
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Hi Sacha! Hope you were able to figure it out. I saw your other thread with our support team, but just wanted to reiterate the solution here: Why isn't the default selling plan being selected? For context, the Subscribe & Save component selects the first element as active by default. In your case, there are two containers, one for Sub and another for OTP, but above them, there is a third element (a text element) being selected, even though it is not visible on the page. By setting the default selling plan on the top-level product container (which you've already done) AND removing the text component (or any extra elements in the Sub&Save component), the default selling plan that you configured will be selected and work as expected. I created a support copy here for you to see how everything is set up. Hope this helps!
image-25dc079e.png(67 kB)
Sacha B.
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Hi Carissa C. thank you! I followed your instructions carefully, but I’m now seeing three Subscribe & Save components on the page (please see the screenshot). Also, when the component is triggered and I click on OTP, the design becomes distorted. Is there a way to customize it without altering the styling between the default and clicked states? Thank you!
Loading attachments
Carissa C.
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Ah yes this is bad UI on our end, but you’re currently using selling plans as a dynamic item on the subscribe & save container. Go ahead and remove that and that should fix the problem!
Loading attachments
Carissa C.
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The distorted design is coming from your “default” state. You can customize the design of each state by using the “states” toggles in the top right of your design panel. Unfortunately, this is the only way to manage this. Can you clarify what you mean by “is there a way to customize it without altering the styling between the default and clicked states”?
Carissa C.
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·
Sacha B. any luck with this? ¨̮ keep us in the loop and let me know how else we can help!

Liam
·
·
For the first one, when you select variant price on the S&S dynamic price, is 'apply selling plan discount' selected like below?
Loading attachments
Liam
·
·
Second one I will let Replo support advise on 🙂
Sacha B.
·
·
Hi Liam, thank you I managed to do it 🙂 However I have another question: how do you make the subscribe & save option selected by default as soon as the product page loads?
👌1
Liam
·
·
When you select the overarching product section, in config on the right, setting default selling plan should do it
Loading attachments
Liam
·
·
(auto select product variant > choose the variant you want pre selected > choose the selling plan you want pre selected)
Sacha B.
·
·
Thank you. I don't have the same screen as you: there is no option for selecting a default product variant
Sacha B.
·
·
Loading attachments
Liam
·
·
Hmm haven't seen that before, usually if there are multiple variants it lets you select the default variant. If you mention it in support chat they should be able to advise as they will have access to your editor to see how it is set up
Carissa Cui
APP
·
·
Hi Sacha! Hope you were able to figure it out. I saw your other thread with our support team, but just wanted to reiterate the solution here: Why isn't the default selling plan being selected? For context, the Subscribe & Save component selects the first element as active by default. In your case, there are two containers, one for Sub and another for OTP, but above them, there is a third element (a text element) being selected, even though it is not visible on the page. By setting the default selling plan on the top-level product container (which you've already done) AND removing the text component (or any extra elements in the Sub&Save component), the default selling plan that you configured will be selected and work as expected. I created a support copy here for you to see how everything is set up. Hope this helps!
image-25dc079e.png(67 kB)
Sacha B.
·
·
Hi Carissa C. thank you! I followed your instructions carefully, but I’m now seeing three Subscribe & Save components on the page (please see the screenshot). Also, when the component is triggered and I click on OTP, the design becomes distorted. Is there a way to customize it without altering the styling between the default and clicked states? Thank you!
Loading attachments
Carissa C.
·
·
Ah yes this is bad UI on our end, but you’re currently using selling plans as a dynamic item on the subscribe & save container. Go ahead and remove that and that should fix the problem!
Loading attachments
Carissa C.
·
·
The distorted design is coming from your “default” state. You can customize the design of each state by using the “states” toggles in the top right of your design panel. Unfortunately, this is the only way to manage this. Can you clarify what you mean by “is there a way to customize it without altering the styling between the default and clicked states”?
Carissa C.
·
·
Sacha B. any luck with this? ¨̮ keep us in the loop and let me know how else we can help!