Concerns Over New Updates Affecting Client Experience

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New updates dropping in are not good at all those are all clients complaining about images not loading and him have to go upload images in Shopify then pull in replo and honestly the new update that we can’t click stuff directly or highlight stuff to edit together again is really annoying things is really getting worst not getting better now. Thank you.

38 comments

· Sorted by Oldest

Blessing A.
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Client is not happy at all and am going Lose this biggest client of mine and we’ve been using replo for months now.
Blessing A.
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Noah G.
Noah G.
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Huh, I’m not aware of any issues with images. What’s the email you used to start a support thread? We’d need some more info here to see what’s going on
Blessing A.
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Ajeigbeblessing91@gmail.com
Noah G.
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Great, I’ll follow up here
Noah G.
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hm, I see there was a followup 8 minutes ago that said that it was a wifi issue - looks like it works after turning wifi off and going using cellular data
Noah G.
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potentially an issue with the client's wifi connection?
Noah G.
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we'll look into it, there's a lot of weird network stuff that can go wrong here
Blessing A.
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It’s weird am still facing the issue with me actually but client also get back to me it fine on its end but am downloading VPN now to see
Noah G.
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can you open the console and paste a screenshot of the network tab? I'd be interested to see what the responses are for the images
Noah G.
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screenshots of the console as well with any errors you might see are also helpful
Noah G.
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down to huddle here too if you'd like!
Blessing A.
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Noah G.
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huh, connection refused
Noah G.
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that definitely does seem like a wifi-related issue